Policy for Refund or Return

Retroactive Effective Date: August 2023

At Breast Cancer DIY, we take pride in crafting each item with utmost care and dedication to ensure its uniqueness and quality. Every purchase you make supports our mission to empower and support breast cancer survivors worldwide. As each item is made especially for you, we do not offer refunds.

Our Commitment:
We are committed to providing you with products that meet or exceed your expectations. In the rare event that you encounter any issues with your purchase, please reach out to us at breastcancerdiy@earthlink.net. We value your satisfaction, and we will do our best to address any concerns promptly.

Order Accuracy:
We strive for accuracy in every order, and our team works diligently to fulfill your requests accurately. Before placing an order, kindly ensure that all details, including item specifications, colors, and sizes, are correct. Should you notice any discrepancies or have any questions, please contact us immediately.

Defective or Damaged Items:
In the unlikely event that your item arrives damaged or defective, please notify us within [7 days] of receiving your order. We will work with you to promptly replace the item or provide a suitable resolution.

Change Requests:
Once an order is placed, modifications to the design or details may not be possible due to the personalized nature of our products. We encourage you to carefully review your order before completing the purchase to avoid any disappointments.

Non-Delivery or Lost Items:
If your order does not arrive within a reasonable timeframe or is deemed lost in transit, please notify us at breastcancerdiy@earthlink.net. We will initiate an investigation and take appropriate steps to resolve the issue.

Contact Information:
If you have any questions or need assistance regarding our refund and return policy, please do not hesitate to contact us at breastcancerdiy@earthlink.net. Your satisfaction is of the utmost importance to us, and we are here to help in any way we can.

Note: This refund and return policy is retroactive as of August 2023 and applies to all future purchases made at Breast Cancer DIY.